Today’s neuroscience research focus is on the chemistry of trust and what the science tells us. The most potent chemical that we have in our brains governing trust and our relationships is Oxytocin (OT). OT is released in our brains when we feel close to another person when we think they care for us and have our best interests at heart.
In my training and coaching career I have quite often come up against people who have the opinion that at work they should “just get down to work,” small talk and asking people about their lives is just unnecessary and a waste of time. What the science tells us is that it is not a waste of time. When we build relationships with people by showing we care about them and their lives, we release Oxytocin in their brains. Research has shown that when OT is present in the brain humans are much more trusting. OT prolongs the feelings of trust.
I often explain it to people in the context of family relationships. We have strong bonds with our immediate family because our brains have gotten a constant supply of OT from them. Even if we argue, disagree and fight with them we still on a deep level trust them. Isn’t this what we also want in the workplace? The key to agile work to lean processes to team resilience and well-being is all dependent on this one concept – the release of OT.
Read the research findings and then contact us to learn how you can apply the results to your workplace.Importance of Oxytocin in Trust (189 downloads)